The FBE has an in-house mediation service that offers an informal and confidential way to resolve problems and complaints.

Please contact our ombudsperson ...

• with problems and complaints about classes, exercises, syllabi, exams, ... you can not settle with the teacher or assistants
• for independent mediation in case of a dispute with a professor or assistant
• with problems related to examination schedules
• for advice when illness, an accident of personal and family problems affect your studies
• for explanation of your rights and obligations as a student
• to relieve your feelings on certain situations

Follow-up

The ombudsperson:

• will investigate your complaint
• will try to reach a solution in the interest of all parties
• assures complete discretion
• undertakes nothing without the consent of the student
• works closely with the faculty study counselor

Ombudsperson FBE

Luc Tirry (room A1.012) is the ombudsperson for all students at the FBE.