The FBE has an in-house mediation service that offers an informal and confidential way to resolve problems and complaints.
Please contact our ombudsperson ...
- with problems and complaints about classes, exercises, syllabi, exams, ... you can not settle with the teacher or assistants
- for independent mediation in case of a dispute with a professor or assistant
- with problems related to examination schedules
- for advice when illness, an accident of personal and family problems affect your studies
- for explanation of your rights and obligations as a student
- to relieve your feelings on certain situations
- will investigate your complaint
- will try to reach a solution in the interest of all parties
- assures complete discretion
- undertakes nothing without the consent of the student
- works closely with the faculty study counselor
Luc Tirry (room A1.012) is the ombudsperson for all students at the FBE.