Contact and opening hours

Central Student Administration: Sint-Pietersnieuwstraat 33, Ufo-building, 9000 Ghent

studentadministration@UGent.be

Every weekday 13-17h (tickets available until 16.45pm).

More details and closing days

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UGent Account

Diploma contract and credit contract

Each student who has taken up a diploma or credit contract, or has been registered as a guest student, will receive a UGent account and email address. The account gives access to:

  • Minerva: electronic learning environment
  • UGent intranet
  • Applications on the intranet
  • Internet

The UGent account is valid for the duration of the enrolment and expires on 15 October of  the following academic year.

Exam contract

A student who has taken up an exam contract can obtain a UGent account, provided that a non-refundable amount of 100.00€ is paid for educational support facilities, next to the tuition fee. The account will give access to Minerva for the course unit(s) enrolled for.

Exchange students

After registration exhange students will also be provided with a UGent account

Username and password

Username and password are delivered at the time of enrolment.


Official Channel of Communication

The UGent email address (which ends on @UGent.be) is the official channel of communication and as a student you are expected to consult your inbox on a regular basis.


Registering on Minerva

You need to register on Minerva for each course unit in your curriculum. The lecturer-in-charge can refuse access to the site of the course unit, if you are not enrolled for a contract which includes the course unit. You also need to register for relevant information sites available on Minerva. You are obliged to consult these on a regular basis and information provided to you with regards to course units in your curriculum, are considered to have been publicised to valid effect.