Support and Services


  • HPC userwikiwith technical information, how-tos, user tips, etc.

User support

Mailing lists

If you request an HPC account you are automatically added to these two mailing lists:

  • hpc-announce: low bandwidth channel that is used for official announcements. Any outages or expected downtimes will be communicated through this list.
  • hpc-users: a forum for the UGent HPC community, intended for discussions and communicating with other colleagues who use HPC resources. Users have the option to unsubscribe from the hpc-users list.

Optionally, UGent personnel without an HPC account who wish to be informed can be added to either or both mailing lists (self service - click links above).


In case of questions or requests, send a mail to .

Please mention your name, HPC account id (vsc40xxx), problem description and error message and output associated with the problem.

Training and lectures

HPC-UGent organizes training sessions and lectures on a regular basis. An overview:


These training sessions/workshops are co-organized by HPC-UGent

  • BeneLearn 2016
    • Main organizers: Celine Vens & Patrick De Causmaecker (KU Leuven), Yvan Saeys (UGent), VSC
    • 12-13 September 2016
    • Kortrijk, Belgium
    • Call for abstracts
    • More information


More HPC-related training events are available from these providers:



      Every year we organize a user meeting. With this event, we aim to bring together users and technical staff to discuss the future plans for the HPC infrastructure. But, most importantly, we want to meet users and hear about their needs, problems and feedback in using the UGent HPC!