¿Puedo ayudarle?

Content information

Starting level:
You are in frequent touch with native speakers of Spanish professionally and would like to be able to further assist them in their mother tongue. You have little to no prior knowledge of Spanish.

Objective:
The participants can:

  • hold basic informative conversations in Spanish
  • express themselves orally in the most frequently occurring professional situations
  • fluently handle everyday telephone conversations
  • write basic formal emails / letters

Content:
This course explores concrete linguistic actions such as:

  • making first contacts
  • welcoming someone
  • giving a short explanation about the company, your job, …
  • asking for and giving information
  • informing whether or not the addressed person is present
  • taking a message
  • transferring calls
  • arranging appointments
  • writing short informal and formal emails / letters

The course focuses on strengthening the most relevant practical skills, expanding the vocabulary and building up functional grammar. (Semi-)authenic listening excerpts are used to increase your knowledge of formal & business language use and acquire the structures needed to be in touch with native speakers of Spanish and even help them out in their mother tongue without prior preparation. Various speaking and listening exercises will enrich your vocabulary. Frequent interactive exercises will allow you to thoroughly train these skills.

Useful information

This module is only organized by request, which has the advantage that we can offer the utmost flexibility, in terms of both content and practical arrangements. The content of the course is personalized in mutual consultation and adjusted to the context of your company, thus perfectly fitting your needs and wishes. Moreover, we schedule the course at the time and location that suits you best, of course taking into account the availability of the teacher.

Should you be interested in exclusively arranging this module for you and your employees, please contact Tom De Moor (Tom.DeMoor@UGent.be, + 32 9 264 36 79) for a non-binding offer.