The FBE has an in-house mediation service that offers an informal and confidential way to resolve problems and complaints.

Please contact our ombudsperson ...

  • with problems and complaints about classes, exercises, syllabi, exams, ... you can not settle with the teacher or assistants
  • for independent mediation in case of a dispute with a professor or assistant
  • with problems related to examination schedules
  • for advice when illness, an accident of personal and family problems affect your studies
  • for explanation of your rights and obligations as a student
  • to relieve your feelings on certain situations


The ombudsperson:

  • will investigate your complaint
  • will try to reach a solution in the interest of all parties
  • assures complete discretion
  • undertakes nothing without the consent of the student
  • works closely with the faculty study counselor

Ombudsperson FBE

Luc Tirry (room A1.012) is the ombudsperson for all students at the FBE.