DICT expands services with ServiceDesk

ServiceDesk_foto2.jpg (large view)

(18-12-2019) With the ServiceDesk, DICT (Directie ICT) is setting up a physical reception point. This as an addition to the DICT Helpdesk that can be reached by telephone and e-mail.

Through the ServiceDesk, DICT wants to improve their overall service. As a student, you can go to the ServiceDesk on appointment when referred by a help desk employee. For example, think of problems that help desk staff cannot  resolve by taking over your device remotely.

In addition, you can also pick up and return multimedia material at the ServiceDesk. Please note that you should always make an online reservation to loan multimedia material.

ServiceDesk_foto1.jpgThe ServiceDesk is located on the ground floor in building S9 of Campus Sterre and is open every working day from 9 am until noon. Outside these opening hours, you can use the secure parcel machine for collecting or returning material. Please also keep thereby in mind the general opening hours of the S9 building (on working days from 7h30 am to 6h15 pm).