FAQ

Administration

  • How can I register?

    You can register on oasis.ugent.be, but online registrations are limited in time until a certain date. After the expiration date you can still register at our registration office. More information on registrations.

  • Can I postpone my course?

    Yes, you can postpone your course until two weeks before the start of the course. There is no cost if you postpone your course within the same academic year. If you want to follow a course in another academic year, there will be a cost of 50 euro.

  • Can I cancel my course?

    Yes, you can cancel your course until two weeks before the start of the course. The fee will be refunded minus 50 euro cancellation costs.

  • How can I get a refund when my course has been cancelled?

    Refunds are executed by the financial department of Ghent University by bank transfer. They are usually executed at the end of the month.

  • What are the general conditions?

    For on overview of our general conditions we would like to refer you to the rules and regulations of the UCT .

  • Can I obtain a student visa if I register for a course at the UCT?

    If you want to come to Belgium, you can only obtain a student visa if you follow a preparatory year of one of the official languages in Belgium (Dutch, French or German), provided that this programme prepares you to academic studies. The UCT organizes a Preparatory Year of Dutch for future students who want to follow a Dutch programme at a university (college). This is the only UCT programme for which you could obtain a student visa. You can find more information about this programma on the pages dedicated to the Preparatory Year of Dutch.

  • Can I get a confirmation of my registration?

    Your invoice is a confirmation of your registration. When we have received your payment, we will send a zero invoice by email as confirmation of your registration.

  • Can I get a certificate?

    Yes, you can obtain a certificate if you have succeeded the final test. If you did not pass the final test, you can get an attestation of attendance. You can find these certificates and attestations on www.oasis.ugent.be. You need to log in with your UGent account.

  • Can I still get a certificate of a UCT course that I followed in the past?

    Yes, provided you followed the course as of October 2010. You can ask these certificates by emailing the UCT (uct@ugent.be).

Abbreviations

Aud.

Auditorium

Bla

In classroom names: classroom located in the building at Blandijnberg 2, 9000 Gent (more info at Classrooms Blandijnberg)

C0##

In classroom names: classroom located in the building at Rozier 44, 9000 Gent

CEF

Common European Framework

Ec.

Location: the building of the Faculty of Economics and Business Administration, Hoveniersberg 24, 9000 GENT (more info at Classrooms Hoveniersberg)

ECLL

In classroom names: classrooms that are located in the Faculty of Economics and Business Administration, Hoveniersberg 24, 9000 Gent

ECTS

European Credit Transfer System

ET

Final Test

ITACE

Interuniversity Test of Academic English

ITDSOL

Interuniversity Test of Dutch for Speakers of Other Languages.

ITNA

The Dutch acronym of the Interuniversity Test of Dutch for Speakers of Other Languages. The English acronym is ITDSOL.

l.l.

classroom (abbr. of Dutch: leslokaal)

M.O.

Secondary Education

NT2

Dutch as a second language

NVA

Dutch for Speakers of other Languages

OT

Placement test

Plateau

Location: the building at Plateaustraat 22, 9000 Gent (more info at Classrooms Plateaustraat and Rozier)

Rozier

Location: the building at Rozier 44, 9000 Gent (more info at Classrooms Plateaustraat and Rozier)

UFO

Location: the building at Sint-Pietersnieuwstraat 33-35, 9000 Ghent (more info)

VTO

Foreign language courses (i.e. other than Dutch) and Dutch for native speakers (i.e. communication courses for speakers of Dutch)

Paying

  • Can I do a cash payment?

    No, cash payments are not possible. You can pay by bank or credit card at our registration office or by bank transfer.

  • How do I receive my invoice?

    Invoices are sent by email. The sender is .

  • Can my company get my invoice?

    No, that is not possible, because the UCT works with the student administrative system of Ghent University, which means that all invoices are directed to the students. Companies can consider these invoices as a reclamation of costs of their staff members.

  • Can I use training cheques for UCT courses?

    The UCT can accept training cheques for employees and employers if a course is followed within the framework of career guidance.

Contact

  • What are the opening hours of the UCT?

    Please check the opening hours of the registration office.

  • Where can I find the registration office?

    The address of the registration office of the UCT is Sint-Pietersnieuwstraat 136, 9000 Gent.

  • Can I reach the UCT by phone?

    You can call us from Monday till Thursday from 10 till 11 a.m. on the following number: +32 9 264 36 81. In July you can also reach us on Fridays from 10 till 11 a.m.

    At the start of each semester, in September and in February, we expand the hours during which you can reach us by phone. If the line is occupied, you can fill out our call back form. We will then get in touch with you by phone at our earliest convenience.

Courses

  • Do I need to get extra materials?

    The UCT has developed course materials for most courses. These materials are included in the course fee and are handed out by the teacher during the first lesson. For a limited number of courses such as Arabic and some specialised courses we use commercial handbook which can be bought at ‘Boekhandel de Standaard’ at the Kouter in Ghent. If you mention that you are following classes at the UCT, you will get a reduction of 10% on your purchase.

  • Are there lessons during school holidays?

    There are no classes during the Christmas and the Easter vacation (with the exception of specialized workshops). During the other school holidays classes might take place. Please check the complete overview.

  • Where can I find my classroom?

    You can find all the practical information, including your classroom, on your course on the second page of your invoice. You can also find this information in the course descriptions on this website (right column).

  • Can I buy the UCT course materials?

    The UCT course materials are not sold since these materials are not self-study materials. For our course participants of Dutch there are extra materials for sale at our registration office, such as a basic grammar book and a pronunciation course.

  • For which level do I register?

    For the English, French, Italian and Spanish courses we ask you to do the self-test before you register. During the first lesson you will also have to take an oral test to confirm your level.
    For the day classes of Dutch there is an entrance test almost every Tuesday. For this test you need to register in advance.
    For the evening courses of Dutch for Speakers of Other Languages, there is a general entrance test at the start of each semester, on a Saturday morning.
    For all other courses there is an entrance test during the first lesson. This is also the case for the course Practical French level 1.
  • When do the courses start?

    The evening courses start twice a year, at the end of September and in February. Our intensive day courses of Dutch start every month. In summer (August and September) we also offer intensive day courses other than Dutch.

  • Can I get credits (ECTS) for UCT courses?

    No, because the UCT courses are not official subjects of Ghent University , you cannot get credits for them, nor can you lose credits. Incoming exchange students of Ghent University can get credits and thus include these courses in their learning agreement, after consent of their home university.

  • Do I have to inform the UCT if I cannot be present?

    No, this is not necessary, but you can always inform your teacher by email.

  • Do I need to hand in a doctor’s notice if I miss a class?

    No, that is not necessary.

CEF levels

A1 At the end of the course, you can understand and use familiar, everyday expressions and basic phrases in areas of immediate need. You can also read and write short, simple texts. You can interact in a simple way provided the other person speaks slowly and clearly and is willing to help. You can for example introduce yourself and you can ask and answer questions on very familiar topics.
A2 At the end of the course you can understand phrases related to areas of most immediate personal relevance (e.g. personal and family information, shopping, employment, ...). You can read and write short, simple notes and messages and find information in everyday material such as advertisements and timetables. You can communicate in simple and routine situations on familiar, everyday topics.
You can describe in simple phrases some aspects of your background, your close surroundings and your immediate needs.
B1 At the end of the course you can understand the main points of standard communication on familiar matters regularly encountered. You can enter unprepared into conversation on topics that are familiar and you can connect phrases in a simple way. You can write simple connected text on topics which are familiar or of personal interest and you can briefly give reasons and explanations for opinions and plans.
B2 At the end of the course you can understand most TV news and current affairs programmes. You can even follow complex lines of argument provided the topic is reasonably familiar. You can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible. You can understand the main points of complex texts on concrete and abstract topics and you can understand technical discussions related to your field. You can write clear, detailed texts on a wide range of subjects and you can explain a viewpoint on a topical issue expressing the advantages and disadvantages of various options.
C1 At the end of this course you can better understand native speakers, even when they talk very fast. You learn how to express yourself fluently and spontaneously without any preparation and without much obvious searching for expressions. You can understand more difficult and longer texts, like those you will encounter during your studies. You can also recognize implicit meaning. You can use language flexibly and effectively for social, academic and professional purposes. You can write clear, well-structured, detailed texts about complex subjects, logically structured, coherent and well connected.
C2 At the end of the course you have no difficulty in understanding any kind of spoken or written language. You can summarize spoken or written language and reconstruct arguments and presentations coherently. You can express yourself fluently and spontaneously and convey finer shades of meaning precisely, even in more complex situations.

ICT

  • Why do I get an account of Ghent University?

    After you have registered, you will receive an email of the ICT department. You will be asked to activate your login. We ask you to do this as soon as possible. You need this account in order to consult the result of your final test and to print your certificate on oasis.ugent.be. You will also need it to register for the following level or for another course on www.oasis.ugent.be. Your account remains valid throughout the academic year in which you follow classes at the UCT and the following academic year.

  • How can I obtain a password and a login of Ghent University?

    After you have registered for a first course at the UCT, you will receive an email of the ICT department in which you will be asked to activate your login. Once you have done so, you will receive your password and login by email. If you did not activate your account, you have to contact the helpdesk of the ICT department of Ghent University.

  • I have lost my password of Ghent University. What should I do?

    You have to contact the helpdesk of the ICT department of Ghent University.

Benefits

  • Can I get educational leave if I follow a UCT course?

    Unfortunately you cannot get educational leave for UCT courses.

  • Can I get child benefit if I follow UCT courses?

    If you follow a UCT course, the maximum number of hours you can follow per week, is 15, which is not enough to get child benefit.

  • Can I get a student card?

    No, students of the UCT are not students of Ghent University. That is why you cannot get a student card. You can apply for a student access card, which you can use at the student restaurants of Ghent University and the sport facilities of Ghent University. Fill out the application form here and send it together with a copy of your invoice / proof of registration to:
    Directie Studentenvoorzieningen,
    Sint-Pietersnieuwstraat 51,
    9000 Gent
    The access card will be sent to you.
  • Can I have a discount?

    Students and staff members of Ghent University are granted a discount for a course of the UCT. In addition, there are also discounts for Dutch courses for those with an educational perspective and who are following an integration program or who live in Ghent.

  • Can I get a reduction on public transport if I follow classes at the UCT?

    Course participants younger than 26 can get an attestation for the NMBS (Belgian train). With this attestation you can ask for a cheaper train subscription.

  • Am I entitled to the student reduction if I am a student of a university college (Ghent University Association)?

    Only students of Ghent University are entitled to the student reduction. Students of other institutes cannot get a reduction, even if their school is part of Ghent University Association.

Tests

  • Where can I seen the result of my final test?

    You can find the result of your final test on www.oasis.ugent.be. You will have to log in with your Ugent account.

  • Can I change the date of my final test?

    The date of the final test is scheduled on the last day of the course. The test cannot be rescheduled to a later date, but you can do the test one day before the scheduled date. You have to discuss this with your teacher. Rescheduling the final test is not possible for the Ducth courses for Speakers of Other Languages level 4 and 5, since the final test is organized on the last day of the course and the day before.

  • Can I have a resit?

    Students can have a resit if the UCT course is part of their official curriculum of Ghent University. Other course participants can do the entrance test of the following level. If they pass this test, they can continue and start the following level.

  • Can I get feedback on my final test?

    Course participants of ‘Dutch for Speakers of Other Languages level 1,2, 3 and 4’ can get feedback if they did not pass the final test. The UCT will invite them by email to arrange an appointment.

  • How long does it take to do the self-test?

    This depends on your knowledge, but the UCT advises you take into account at least one hour.

  • What does the general entrance test of Dutch consist of?

    The general entrance test consists of three parts. You start with a computer test, for which you cannot use any tools such as dictionaries. The test items are selected at random from a database. The second part is a text you must write on a topic specified by the UCT. The last part is an oral test.

    The first and second part are taken under the supervision of a staff member of the UCT and take two and a half hours. After the oral test you get your result immediately, after which you are invited to register for a course.