A view on the Silver Surfers and Digihelper Linde Merckpoel

On Flemish TV, Linde Merckpoel helps three persons older than 65 – her Silver Surfers - with their digital struggles. This illustrates the need for digital inclusion and the value of so-called ‘digihelpers’. Based on Digimeter statistics the authors of this blogpost contextualize both concepts. In addition they make a critical reflection on the program's focus on elderly as "digital laggards" and argue why future seasons of Silver Surfers could involve youngsters and non-users of new technologies. Read the full blogpost here (only in Dutch).