Dr. Arne De Keyser
Contact
Assistant Professor of Marketing - EDHEC Business School
E-mail: arne.dekeyser@edhec.edu or arne.dekeyser@ugent.be
LinkedIn: arnedekeyser
Google Scholar: Arne De Keyser
Research Interests
- Customer Experience
- Service Failure/Recovery
- Frontline Service Technology
Service
Teaching
Key Publications