Prof. dr. Paul Gemmel

Contact:

Associate Professor of Healthcare Management

E-mail: Paul.Gemmel@UGent.be
LinkedIn: PaulGemmel

Research Interests:

Service operations management: service design, service blueprinting, front-office/back office configurations
Healthcare operations management: patient flow logistics, access blocking in ER, lean in healthcare
Business-to-business services: service-level agreements, servitisation

Teaching:

Managing Service Organisations
Introduction to Management
Service Management in Healthcare Organisations
General Management and Organisation in Healthcare
Service Design

Key Publications:

All publications