Rental invoice, deposit and refund

Your rental invoice

When?

You will receive rental invoices by email and on a monthly basis. The invoice date and due date are the same for all residents, except the first invoice, which depends on your check-in date.

Please note that there is no need to pay anything pre-arrival nor upon your arrival. On arrival, we will explain to you how to pay the rent (and deposit if applicable).

After receipt of the invoice, the tenant has 30 days to fulfill the payment. 

Modifications are not possible. 

Starting academic year 2025-2026 deposits will no longer be requested. Any damage after check-out will be charged by regular invoice.

Deposit?

Starting academic year 2025-2026, deposits will no longer be requested. Any damage after check-out will be charged by regular invoice. 

Price?

Each monthly rental fee is the same. Only the first and last invoice could be slightly different, e.g. in case the start date of your tenancy agreement was in February or September. 
In case your agreement does not contain the full month, the rental fee on your invoice will be adjusted accordingly.

Rent is charged for the term (days) as mentioned in the tenancy agreement.

Who?

Invoices are always in name of the tenant, never a third party (like e.g. your home institution). Including the information of your home institution or a Grant on the invoice is not possible. 
However, please note that anyone can pay. As long as the unique structural reference number (which is the same as the invoice number) is mentioned, any transfer from any account will be accepted.

Which period?

Payment options?

Payment with VISA or MasterCard is only available for PhD students, Staff members or visitors to our University.

Students have three main options: through the payment button sent by email, by bank transfer or by cash in a post office. Please always keep in mind that fees or outbound rates may apply.

To whom?

As will be mentioned on the invoice:

Beneficiary: Universiteit Gent, Sint- Pietersnieuwstraat 25, 9000 Gent
Bank + address: ING Kouter 173, 9000 Gent
Account nr.: 390-0965801-27
IBAN: BE48390096580127
BIC: BBRUBEBB

Questions?

If you have any questions about the invoice you received, please contact facturatie.huisvesting@ugent.be

Always mention your student or personnel number (or in case you are a visitor: your room number)

Payment overview

In Oasis (only for students) you can find a detailed overview of all your invoices. 

Due to the large number of residents in the University Halls of Residence, we do not check receipt of payments. Only in case of payment problems, our colleagues can check your account.

PhD-students, staff and visitors can pay their invoice by credit card at the reception desk in Home Vermeylen. We accept Visa or MasterCard.