Hannelore Crijns


In 2013 I graduated as a master in communication sciences, at Ghent University. After a short break from the academic world, I obtained a BOF scholarship in 2014. Currently I am focusing on the use of social media as tool to manage the organizational reputation during and after crises. To gain insights in this topic I am using quantitative methods such as experimental design and content analyses.

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PhD Project

Hannelore received a BOF research grant from UGhent in 2014. Currently she is in the last year of her PhD. The dissertation is about how the current digital environment has changed crisis communication. In particular she investigates the impact of different assets of this environment (for example the possibility of interaction with consumers through social media) on perceptions of the organizational reputation during crises. ​



Korte Meer 7-9, 1st floor, 9000 Ghent