Service Management

Research topics

  • Service Management
    • Service management
    • Service marketing
    • Service human resources
    • Service operations
    • Service innovation
  • Service Management with a specific focus on Healthcare
    • Healthcare innovation
    • Healthcare management

Methodologies:

  • Conceptual research
  • Qualitative research
  • Case study research
  • Scenario-based research
  • Experiments
  • Survey research
  • Data mining
  • Bayesian Estimation

Professors