Our faculty has an in-house mediation service that offers an informal and confidential way to resolve problems and complaints.

For students: ombudsperson

What?

Here's what you can contact the ombudsperson for:

• to relieve your feelings on certain situations
• with problems and complaints about classes, exercises, syllabi, exams, ... you can not settle with the teacher or assistants
• for independent mediation in case of a dispute with a professor or assistant
• with problems related to examination schedules
• for advice when illness, an accident of personal and family problems affect your studies
• for explanation of your rights and obligations as a student

Follow-up

The ombudsperson:

• will investigate your complaint
• will try to reach a solution in the interest of all parties
• assures complete discretion
• undertakes nothing without the consent of the student
• works closely with the faculty study counselor

For students at Campus Coupure

• 1st ombudsperson: Luc Tirry
• 2nd ombudsperson: Els Van Damme

For students at Campus Kortrijk

• 1st ombudsperson: Caroline Vandenbussche
• 2nd ombudsperson: Yannick Verheust

For students at Campus Schoonmeersen

• 1st ombudsperson: Jan Verwaeren
• 2nd ombudsperson: Ingrid De Leyn

For PhD students

• 1st ombudsperson: Luc Tirry
• 2nd ombudsperson: Mia Eeckhout

For staff: confidential person

What?

Here's what you can contact the confidential person for:

• You need someone to talk to
• You experience stress, problems to cooperate, conflicts or unwanted behavior at work (such as bullying, violence and sexual harassment)

For all faculty staff members

• Confidential person: Luc Tirry