Rental invoice, deposit and refund
Your rental invoice
When?
You will receive rental invoices by email and on a monthly basis (except for the first invoice which you will receive shortly upon check-in).
The deposit is charged on the first invoice. You should settle each invoice within 30 days..
Please note that there is no need to pay anything pre-arrival nor upon your arrival. On arrival, we will explain to you how to pay the rent (and deposit if applicable).
Price?
Each monthly rental fee is the same. Only the first and last invoice could be slightly different, e.g. in case the start date of your tenancy agreement was in February or September.
In case your agreement did not contain the full month, the rental fee on your invoice will be adjusted according to your rental agreement.
Please note that only rent is charged for the term (days) as mentioned in the tenancy agreement.
Who?
Invoices are always in name of the tenant, never a third party (like e.g. your home institution). However, please note that anyone can pay. As long as the unique structural reference number (which is the same as the invoice number) is mentioned, any transfer from any account will be accepted.
Which period?
On each invoice, you can find the period for which the rent was billed for. You can find this information just below the general info and data bar on the bill.
Payment options?
Payment with VISA or MasterCard is only available for PhD students, Staff members or visitors to our University, staying here only for a short period.
Students have two main options: by bank transfer or by cash in a post office. Please always keep in mind that fees or outbound rates may apply.
To whom?
As will be mentioned on the invoice:
Beneficiary: Universiteit Gent, Sint- Pietersnieuwstraat 25, 9000 Gent
Bank + address: ING Kouter 173, 9000 Gent
Account nr.: 390-0965801-27
IBAN: BE48390096580127
BIC: BBRUBEBB
Questions?
If you have any questions about the invoice you received, please contact facturatie.huisvesting@ugent.be
Always mention your student or personnel number (or in case you are a visitor: your room number)
Payment overview
In Oasis (only for students) you can find a detailed overview of all your invoices.
Due to the large number of residents in the University Halls of Residence, we do not check receipt of payments. Only in case of payment problems, our colleagues can check your account.
PhD-students, staff and visitors can pay their invoice by credit card at the reception desk in Home Vermeylen. We accept Visa or MasterCard.
Your deposit refund
When you applied for accommodation via the website, you were asked to fill out your bank data (from your bank account at home).
If you wish to modify the data: log in to the Oasis website (http://oasis.ugent.be) to complete that information.
Your bank data are essential to be able to refund your housing deposit into your account, after departure, in case you paid one.
Please note that Oasis is only available to students. Staff and visitors need to give their bank account details by mail via facturatie.huisvesting@ugent.be before departure.
You may expect the refund of a paid deposit within 2 months after termination of the tenancy agreement.