Check-in

Please find all relevant information about the check-in on this page.

 

Welcome to the University Halls of Residence!

 

Coronavirus measures and guidelines

Coronavirus measures and guidelines are in force in the University Halls of Residence.

The university relies on common sense and good citizenship of every resident and trusts you to comply with the measures and guidelines in order to take care of yourself and those around you. Checks will be carried out, and infringements will be sanctioned.

Please see https://www.ugent.be/en/facilities/housing/corona

 

Governmental travel restrictions and quarantine measures may be in force:

https://dofi.ibz.be/sites/dvzoe/EN/Pages/Travel-to-Belgium.aspx

Please note that the Belgian Government can require a 14 days self-quarantine upon your arrival in Belgium, depending on the country where you are travelling from. Because (some of) the facilities in the University Halls of Residence are shared, self-quarantine is not allowed in the Halls of Residence. It is only allowed in the Halls of Residence if you are renting a studio or flat (no shared facilities).

That means that if self-quarantine applies to you and you have e.g. a rental agreement with us for a room starting September 1st, you must self-quarantine in Belgium 14 days prior to your stay in the Halls of Residence. In other words, if self-quarantine applies to you, you are only allowed to take up your room if you have had a 14 day quarantine period in Belgium outside the Halls of Residence (with the exception of a studio or flat, where self-quarantine is allowed). If you would encounter difficulties to organize the 14 day self-quarantine outside the University Halls of Residence, .. Or if you would have another question concerning the restrictions and quarantine measures, .

When?

You can check in from the starting date (mentioned in the confirmation of accommodation e-mail that you received), from 2 p.m. onwards. Please note that it is not possible to check in any earlier and that check-in is only possible during opening hours.

In case you would arrive earlier, lockers are available for a few hours, but strictly on a "first come first served" basis.

Terms and conditions?

In case you wish to change the period for which you have made a reservation, please inform us at least one month before the start of the above confirmed period. After that time, requests for changing the period will no longer be accepted and the rent will be due for the confirmed period. 
Please note at all times our terms and conditions, mentioned on our webpages as well as our tenancy agreement and our internal rules and regulations.

My address?

The specific address of your living unit is not known beforehand since changes are possible until the last moment.
The final address will be mentioned on your tenancy agreement, which you will receive upon check-in.

Payments?

On arrival, we will explain to you how to pay the rent (and deposit). Please note that there is no need to pay anything pre-arrival nor upon your check-in.
A monthly invoice will be sent to you by email, the deposit will be charged on your first invoice.
You should settle each invoice within 30 days.

More information?

Please find our visual guide “Feel at Home” here.
In case you have an additional question, please do not hesitate to  us.

How to get to the Housing Office?

Transport

  • How to get from Brussels International Airport to Ghent:
    Watch the instructional video on how to travel from Brussels to Ghent.
  • From Ghent Sint-Pieters station, you can take any of the buses on platform 14, 15 or 16 next to the train station and get off at 'Heuvelpoort'.
    The Housing Department is at only 500m.

Watch the instructional video on how to travel from Ghent Sint-Pieters Station to the University Housing Office.

 

We hope you will enjoy your stay.