Check-in

Please find all relevant information about the check-in on this page.

 

Welcome to the University Halls of Residence!

 

When?

You can check in from the starting date (mentioned in the confirmation of accommodation e-mail that you received), from 2 p.m. onwards. Please note that it is not possible to check in any earlier and that check-in is only possible during opening hours.

In case you would arrive earlier, lockers are available for a few hours, but strictly on a "first come first served" basis.

On the 2nd and 17th of September, a luggage desk will be available from 8 a.m. till 6 p.m., to able you to store your luggage temporarily.

Terms and conditions?

In case you wish to change the period for which you have made a reservation, please inform us at least one month before the start of the above confirmed period. After that time, requests for changing the period will no longer be accepted and the rent will be due for the confirmed period. 
Please note at all times our terms and conditions, mentioned on our webpages as well as our tenancy agreement and our internal rules and regulations.

My address?

The specific address of your living unit is not known beforehand since changes are possible until the last moment.
The final address will be mentioned on your tenancy agreement, which you will receive upon check-in.

Payments?

On arrival, we will explain to you how to pay the rent (and deposit). Please note that there is no need to pay anything pre-arrival nor upon your check-in.
A monthly invoice will be sent to you by email, the deposit will be charged on your first invoice.
You should settle each invoice within 30 days.

More information?

Please find our visual guide “Feel at Home” here.
In case you have an additional question, please do not hesitate to  us.

How to get to the Housing Office?

Transport

  • How to get from Brussels International Airport to Ghent:
    Watch the instructional video on how to travel from Brussels to Ghent.
  • From Ghent Sint-Pieters station, you can take any of the buses on platform 14, 15 or 16 next to the train station and get off at 'Heuvelpoort'.
    The Housing Department is at only 500m.

Watch the instructional video on how to travel from Ghent Sint-Pieters Station to the University Housing Office.

 

We hope you will enjoy your stay.