International Support Team

The International Support Team (IST) is part of the International Relations office of Ghent University located in Het Pand. We are a team of 6 university staff members; Rachida, Karen, Greet, Maaike, Benedicte and Joke (who recently joined us and is not in this picture yet).

Rachida, Karen, Greet, Maaike en Benedicte

What we do

  • Being students first point of contact for help and guidance regarding a range of administrative and wellbeing issues and offering advice and support. If necessary, we direct international students to other Ghent University departments they might need
  • Answering questions and concerns of incoming and outgoing exchange students and guiding them through our application procedures
  • Drawing up the inter-institutional agreements with partner institutions
  • Helping students (bachelor or master degree) who need to prove sufficient means of subsistence in the framework of their visa or residence permit application
  • Guiding staff members or students who participate in the Erasmus+ International Credit Mobility programme through the process
  • Arranging exemption of the APS certificate for Chinese students
  • Organizing arrival and welcome activities at the start of each semester

How we can help

  • The IST aims to help you get the very best out of your international experience
  • We want to be your first stop for information, advice and support before your arrival as well as throughout your time at Ghent University or abroad
  • You must not hesitate to get in touch with us. We are here to assist you

Sorry, we can't help you with

How to contact us

Ghent University is closed from 18 to 24 July 2022.
After this break we are working with one or two colleagues until mid August, and although we are superwomen, we can't handle all the e-mails. So we will prioritise urgent questions. Please expect longer response times. The entire team will be back from 16 August.

  • Benedicte Desmedt +32 9 264 83 76
  • Greet Naessens +32 9 264 70 34
  • Joke De Spiegelaere +32 9 264 83 04
  • Karen Wouters +32 9 264 70 25
  • Maaike Dhondt +32 9 264 83 75
  • Rachida Chattari 

'Het Pand', Onderbergen 1

9000 Gent

Way to our office

Monday 09.00 - 12.00 14.00 - 16.00
Tuesday Closed 14.00 - 16.00
Wednesday Closed Closed
Thursday 09.00 - 12.00 14.00 - 16.00
Friday Closed Closed

Planning your exchange at Ghent University and still stuck with some questions?
Send us an e-mail and we will set up an online meeting.

Useful links (A-Z)

Specific links for UGent outgoing students